Business Partners FAQs

No.  Neither our OEM brand business partners nor any existing printer brands have any financial interest in Memjet Photo Retail or our technology development partner, Silverbrook Research, Ltd, Pty.  This allows Memjet Photo Retail to operate independently and fairly across our range of incumbent and non-incumbent brand partners.

Silverbrook Research is a private, independent research and development company based near Sydney, Australia. Silverbrook Research is the developer of the Memjet technology components.  Memjet Photo Retail is a separate, private, independent business responsible for the commercialization of the technology for the photo retail markets. Commercialization includes the development of OEM brand relationships, market strategy, business models, component pricing, OEM brand technical and business support, supply chain and operations related to the Memjet Photo Retail business opportunities.  Memjet Photo Retail works with Silverbrook Research to specify and prioritize technology requirements to satisfy the needs of home and office customers. 

There are currently four Memjet companies - Memjet Home and Office, Memjet Labels, Memjet Photo Retail and Memjet Wide Format.  Separate companies enable each company to focus on the unique technology applications, customer needs and business requirements associated with each market space.  While much of the core technology components are leveraged, business models and partnerships differ.  Ink formulations and properties may vary and printhead configurations, controller chip software and host software are optimized to better meet customers' needs in each of these important markets.

Memjet Photo Retail does not intend to introduce its own printers or be the primary brand on any photo retail printing product.  Our Memjet Photo Retail business model is to deliver technology to existing brands for use in their own branded printing devices.

Yes.  Memjet inks are customized to ensure sustained performance and quality using a Memjet printhead.  Using the wrong ink can dramatically decrease the capability of a Memjet printhead and can ultimately destroy it.  While the chemistry and fluid dynamics of Memjet ink formulations are unique and specific, the Memjet water-based inks have many ingredients in common with inks used in printing environments today.